Shipping & Delivery

At Coweep, we prioritize customer satisfaction with timely delivery and quality service. Orders take 8–12 business days for standard shipping. Free shipping is available across the US. Tracking details will be provided upon dispatch. In case of any tracking issues, customers are encouraged to contact us at [email protected] for assistance.

We ship globally, with each product inspected by our Quality Control Team before dispatch. Our trusted partners FedEx, UPS, DHL, and Skynet ensure safe and secure delivery to your location.

If, for any reason, you are not present at your house to collect the order, then you could also assign someone to receive your product by notifying us.
So that we can send your product to them and they can sign and receive the product for you.

Frequently Asked Questions

What are your shipping costs?

Shipping costs vary by location and are shown at checkout. Free shipping is available in the U.S with certain minimum orders.

How can I change my shipping address?

If you suspect there’s an issue with the shipping address, contact us immediately before the order is shipped, providing your order number for reference.

What if I’m unavailable at delivery time?

If you’re not available, either have someone else collect the order or contact the courier to reschedule.

How can I track my order?

Once your order is shipped, you’ll receive tracking details via email. You can follow your package’s progress online. For further assistance, feel free to contact our support team.
Can I cancel my order?
 
Yes, you can cancel your order within 12 hours of placing it. After that, if the order enters the processing stage, cancellation may no longer be possible.