Privacy Policy For Customers

At Coweep (“we”, “us”, “our”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase on coweep.com.

1. Information We Collect

We may collect the following types of information when you interact with our website:

a) Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via Stripe — we do not store card numbers)

b) Automatically Collected Data

When browsing our website, we may collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent
  • Cookies and tracking technologies (see Section 6)

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and services
  • Prevent fraud and enhance security
  • Send marketing communications (only if you opt-in)

3. Sharing of Information

We do not sell or rent your personal data.

However, we may share limited information with:

  • Payment processors (Stripe) for secure payment handling
  • Shipping carriers to deliver your order
  • Trusted service providers (analytics, email services) strictly for operational purposes
  • Law enforcement when required by law

4. Data Security

We use SSL encryption and trusted third-party tools to protect your data. While no system is 100% secure, we follow industry best practices to safeguard your information.

5. Cookies & Tracking

We use cookies to:

  • Remember your preferences
  • Improve user experience
  • Analyse website traffic

You can disable cookies through your browser settings, but some features may not work properly.

6. Your Rights

Depending on your location, you may have the right to:

  • Access or update your personal data
  • Request deletion of your information
  • Opt-out of marketing emails at any time

To exercise any rights, contact us at [email protected].

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices, and we encourage you to read their policies.

8. Children’s Privacy

We do not knowingly collect data from individuals under 13. If such data is discovered, it will be deleted immediately.

9. Contact Us

For questions or privacy-related requests:

Coweep
1504 N 25th ST, Nederland, Texas 77627
Email: [email protected]
Phone: +1 (409) 433 0389